Privacy Policy

Effective Date: December 13, 2024
Last Updated: December 13, 2024

Welcome to Cash-For-Junk-Cars-Express.com ("we," "our," or "us"). Your privacy is paramount to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.cash-for-junk-cars-express.com (the "Site"). Please read this policy carefully to understand our practices regarding your personal data.

Contact Us
Information We Collect
1. Personal Information
2. Non-Personal Information
How We Use Your Information
Sharing Your Information
Data Transfer
Data Retention
Cookies and Tracking Technologies
Third-Party Advertising
Data Security
Your Privacy Rights
Children's Privacy
Changes to This Privacy Policy
Accessibility
Updates

1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@cash-for-junk-cars-express.com
Phone: (877) 328-1186

We are committed to addressing your inquiries promptly and ensuring your privacy is respected.

2. Information We Collect

a. Personal Information

When you interact with Cash-For-Junk-Cars-Express.com, we may collect the following personal information:

Contact Details: Full name, address, phone or fax numbers, and email addresses.
Vehicle Information: Details about your vehicle, including make, model, year, location, ownership status, state of title, and any existing liens.
Transaction Details: Information related to your transactions with us, such as quotes and payment information.
Communication Records: Any correspondence between you and our team.

Note: We will never sell, rent, or lease your personal information to third parties without your explicit consent.

b. Non-Personal Information

We also collect non-personal information that does not directly identify you. This includes:

Log Files: IP addresses, browser types, Internet Service Providers (ISP), date/time stamps, referring/exit pages, and the number of clicks.
Analytics Data: Information gathered through tools like Google Analytics to understand website usage patterns and improve our services.

3. How We Use Your Information

We use your personal information to:

Provide Services: Facilitate the purchase of your vehicle, including arranging pick-ups and processing payments.
Communicate: Respond to your inquiries, send you updates, and provide customer support.
Improve Our Website: Analyze usage patterns to enhance the user experience and optimize our services.
Marketing: With your consent, send promotional materials and special offers related to our services.

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
Legal Requirements: If required by law or in response to valid legal requests, we may disclose your information to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Important: We do not share your personal information with advertisers or other third parties for their marketing purposes without your explicit consent.

5. Data Transfer

Your personal information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country. We take all necessary steps to ensure that your data is handled securely and in compliance with applicable laws.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

Personal Information: Retained for the duration of your relationship with us and for a period thereafter as required by law.
Transaction Details: Kept for a minimum of 10 years to comply with financial regulations.
Communication Records: Stored for 120 months to ensure effective customer service.

Once the retention period expires, we securely delete or anonymize your personal information.

7. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small text files stored on your device by your web browser. They help websites remember your actions and preferences over time.

b. How We Use Cookies

We use cookies to:

Enhance User Experience: Remember your preferences and tailor content to your interests.
Analyze Website Traffic: Monitor and analyze usage patterns to improve our services.
Advertising: Serve personalized ads based on your browsing behavior.

c. Managing Cookies

You can control and manage cookies through your browser settings. To learn more about how to manage cookies, please visit our Cookie Policy.

8. Third-Party Advertising

We partner with third-party advertising networks, such as Google's DoubleClick DART (Google Ad Manager and Google Ad Manager 360), to serve ads on our website. These partners may use cookies, JavaScript, or Web Beacons to collect information about your visits to our Site and other websites to provide relevant advertisements.

Opt-Out Option: You can opt out of the use of the DART cookie by visiting the Google Ads Settings.

Note: Our Privacy Policy does not apply to these third-party ad servers. We encourage you to review the privacy policies of these advertisers to understand their practices.

9. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: Secure Socket Layer (SSL) technology to encrypt data transmission.
Access Controls: Restrict access to your personal information to authorized personnel only.
Regular Audits: Conduct regular security assessments to identify and address potential vulnerabilities.

Disclaimer: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information under certain conditions.
Opt-Out: Withdraw your consent for us to use your information for specific purposes, such as marketing.

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

Recommendation: Regularly review this Privacy Policy to stay informed about how we are protecting your information.

13. Accessibility

Our Privacy Policy is easily accessible on our website through a link located in the footer of every page. If you have difficulty accessing our Privacy Policy, please contact us using the information provided in the Contact Us section.

14. Updates

We regularly review and update this Privacy Policy to ensure compliance with the latest privacy regulations and to reflect any changes in our data practices. The "Last Updated" date at the top of this policy indicates the most recent revision.

Thank you for choosing Cash-For-Junk-Cars-Express.com. We value your trust and are dedicated to protecting your personal information.